Customer service



LifeguardDepot.com® is the online store of the Lifesaving Society. LifeguardDepot.com provides a comprehensive selection of equipment and supplies required to operate safe aquatic facilities and training programs including CPR instruction – all guided by the Lifesaving Society's 100 years of knowledge and experience as the lifeguarding experts.

If you have questions about our products or your order, email us at kEncEmailpsefstAmjgfhvbsejoh/dpn or call 416-490-8844 ext. 222.

Weekend Service Interruption

LifeguardDepot.com will be unavailable for approximately 24 hours beginning Saturday, September 28 at 8:00 p.m. through Sunday, September 29 at 8:00 p.m. while we conduct necessary IT infrastructure improvements.

2024 Quarterly Processing Closures

Once per quarter, LifeguardDepot.com temporarily pauses order processing for inventory management. The remaining  closures for 2024 are as follows:

  • Orders placed after Wednesday, September 25, will not be processed until Tuesday, October 1.
  • Orders placed after Friday, December 20, will not be processed until Friday, January 3, 2025.

In-Office and Curbside Pickup

The Society's office is open for pickups. Curbside pickup/drop-off remains available (9:30 a.m. to 4:30 p.m.) Monday to Friday. Please check in at the front desk upon arrival.

Shipping

As of January 1, 2024, the Lifesaving Society/LifeguardDepot.com is providing its affiliates with guaranteed pricing for a two-year period – January 2024 to December 2025. At the same time, due to high volatility in the shipping industry, we are switching to flat-rate shipping to safeguard against constant fluctuation while continuing to ensure equity among our customers, regardless of location. The Society will review shipping rates every six months to guarantee equitable and stable pricing now, and in the future.

All new products

ACTAR 911 - Cadet Pac (Bag Only) ACTAR 911 - Cadet Pac (Bag Only) CAD $9.45 /each
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Code :  42.1121.01
Cap Face Shield (includes clips) Cap Face Shield (includes clips)
1 x CAD $7.38  /each
10 x CAD $6.64  /each
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Code :  43.8184.11
Latex Swim Cap Latex Swim Cap
Choose
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Code :  44.1120.10_Group
All products on promotion